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Do You Have the Skills to |
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In our FREE Teleconference on De-Escalation Skills you Will Learn: |
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Here are the Benefits you Can Expect: |
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This is a FREE Teleconference! |
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Okay? So you really can't lose! IT’S FREE! May 29, 2007 8:45 - 9:45 p.m. EST |
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By using Choice Theory you can develop the skills to manage your anger and the anger of others. Learning how to manage anger is an important skill to have in the workplace, as well as in your personal life. It may be difficult to imagine that anger is something you can control. You can control you own anger and you can learn to deescalate the anger of others. You may be wondering why you should learn how to manage other people’s anger. No one has a right to talk to you that way and you should have the right to hang up the phone or walk away. You do have that right but the question is what does that choice do to the angry person. Often they become even more outraged. Learning these methods will give you the ammunition you need to take the proverbial wind out of the angry person’s sails. You don’t like having to be the one to take someone angry outbursts, especially when you aren’t the one who caused the problem and you’re not responsible for its solution. I can definitely understand this sentiment. It certainly isn’t right and definitely isn’t fair to have to clean up other people’s messes. However, when you are the one who is confronted with the angry person, wouldn’t it be nice to have a plan already in place to manage that emotion so you don’t have to get the brunt of it? I know there are some of you reading this letter who are thinking that you have NO desire to manage your own anger. Anger can be a very useful emotion. It can help us meet our needs in a variety of ways. Why would someone want to give up effective behavior? Just because you learn ways to manage your anger, doesn’t mean you have to use them. If you find yourself in a situation where you want to stay angry, then by all means hold on to your anger. This Teleconference will only give you alternatives in case you find yourself in a situation where maybe anger isn’t appropriate or useful. |
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So What Are You Waiting For? |
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Sign Up Now for this Teleconference. May 29, 2007 8:45 - 9:45 p.m. EST |
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I’ve learned three very important things in my work with Managing Anger: |
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So, Take the First Step, Learn De-escalation Techniques So You Can Be May 29, 2007 8:45 - 9:45 p.m. EST |
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If after reading this letter you still aren’t convinced, you have more questions or simply want some more information, please email kim@CoachingforExcellence.biz or phone me at 708-957-6047. I will be happy to talk with you.
Make today the day you want it to be!
Kim Olver
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Improved relationships in your personal life and in the workplace |
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Improved mental health and a reduction of unnecessary stress |
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Improved self-esteem |
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Better communication skills |
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A sense of calm when managing crisis behaviors |
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Improved self-control |
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Increased ability to manage the aggressive behaviors of others |
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Better customer and client relations |
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Teleconferences are the new and upcoming technology for brief conferences and self-development experiences! Learn and improve without leaving your home. Teleconferences are simply conference calls, ranging in size from 2 to 100 participants, where you can hear the teleconference leader share his/her expertise, interact with other individuals on the call and ask pertinent questions. When you register for a teleconference, you will receive an email with a phone number and an access code. At the appointed time, you will dial the number, punch in the access code provided and be instantly connected to a conference telephone line with the other participants. The only cost to you will be your cost of a long distance phone call. This works out to $3.00 for the whole hour if your long distance rate is $.05/minute or it's nothing if you use the free minutes allotted with your cell phone. |
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What is a Teleconference? |
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This is a FREE Teleconference! |
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Have you Ever Had to Deal with an Angry |
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A Logical, Psychological, Explanation for Anger |
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Ways to Manage Your Own Anger and to Defend Yourself from Other People’s Anger |
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To Recognize When You Need to Manage Your Own Anger and How to Do It |
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An Eight Step Method for Assessing Your Readiness to intervene in an Angry Situation |
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A Proactive Plan for Dealing with Angry People |
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Methods of Discriminating the Early Warning Signs so You Can Intervene Before Person Actually Becomes Angry and Loses Control |
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Five Techniques for Diffusing a Person’s Anger |
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1. People can think a lot clearer when they are not engaged in angry behavior. |
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2. Others generally respond a lot better when a person is calm than when he or she is angry. |
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3. When people learn effective diffusing skills, they no longer fear verbally aggressive behavior. |