100% 365-DAY RISK-FREE You're my customer. And if you're not happy, I look bad. So if you're not happy with what you discover from our De-escalation Skills Tip Sheet , then I don't expect . . . or want . . . to keep your money. If after using these tips consistently for up to one year from the date of purchase you are not completely satisfied with the results, simply send me an email and I'll happily refund your money in full and you get to keep the De-escalation Skill Tip Sheet as my gift. |

By using Choice Theory you can develop the skills to manage your anger and the anger of others.
Learning how to manage anger is an important skill to have in the workplace, as well as in your personal life.
It may be difficult to imagine that anger is something you can control. You can control you own anger and you can learn to deescalate the anger of others.
You may be wondering why you should learn how to manage other people’s anger. No one has a right to talk to you that way and you should have the right to hang up the phone or walk away. You do have that right but the question is what does that choice do to the angry person. Often they become even more outraged. Learning these methods will give you the ammunition you need to take the proverbial wind out of the angry person’s sails.
You don’t like having to be the one to take someone angry outbursts, especially when you aren’t the one who caused the problem and you’re not responsible for its solution. I can definitely understand this sentiment. It certainly isn’t right and definitely isn’t fair to have to clean up other people’s messes. However, when you are the one who is confronted with the angry person, wouldn’t it be nice to have a plan already in place to manage that emotion so you don’t have to get the brunt of it?
I know there are some of you reading this letter who are thinking that you have NO desire to manage your own anger. Anger can be a very useful emotion. It can help us meet our needs in a variety of ways. Why would someone want to give up effective behavior? Just because you learn ways to manage your anger, doesn’t mean you have to use them. If you find yourself in a situation where you want to stay angry, then by all means hold on to your anger. Our De-escalation Skills Tip Sheet will only give you alternatives in case you find yourself in a situation where maybe anger isn’t appropriate or useful.
| Improved relationships in your personal life and in the workplace | |
| Improved mental health and a reduction of unnecessary stress | |
| Improved self-esteem | |
| Better communication skills | |
| A sense of calm when managing crisis behaviors Improved self-control |
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| Increased ability to manage the aggressive behaviors of others | |
| Better customer and client relations |
People can think a lot clearer when they are not engaged in angry behavior.
Others generally respond a lot better when a person is calm than when he or she is angry.
When people learn effective diffusing skills, they no longer fear verbally aggressive behavior.
De-escalation Skills Tip Sheet
Seven (7) Pages of Licensed Professional and
Leadership CoachOnly $14.95
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100% 365-DAY RISK-FREE You're my customer. And if you're not happy, I look bad. So if you're not happy with what you discover from our De-escalation Skills Tip Sheet , then I don't expect . . . or want . . . to keep your money. If after using these tips consistently for up to one year from the date of purchase you are not completely satisfied with the results, simply send me an email and I'll happily refund your money in full and you get to keep the De-escalation Skill Tip Sheet as my gift. |
If after reading this letter you still aren’t convinced, you have more questions or simply want some more information, please email Kim@Coachingforexcellence.biz or phone me at 708-957-6047. I will be happy to talk with you.
Make today the day you want it to be!
Unleash the power within you.

Coaching for Excellence
www.Coachingforexcellence.biz
(708) 957-6047
